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iRobot Protect Plan

Peace of mind begins with Protect.

Enjoy peace of mind with Protect

1 year warranty value add

Extended Coverage
30 day money back guarantee value add 60-day money back guarantee
Care value add

On-Demand Support
Battery coverage

Robot & Battery Replacement
Free shipping Free shipping & returns on all robots
Dependable clean

You depend on your robot, keep it safe for the long-haul

Peace of mind shouldn’t end when your warranty does. Thanks to the iRobot Protect Plan, it doesn’t have to. You’ll enjoy coverage beyond your manufacturer’s warranty1.

Dependable clean with coverage to match1

 

✓   Standard Coverage: after the manufacturer’s warranty, it covers mechanical & electrical failures due to defects in materials or workmanship, or power surge.

✓   Battery Coverage: it covers battery replacement if the battery fails to hold a charge per the manufacturer’s guidelines.

✓   Free shipping from and to your home: for repairs and/or replacements.

✓   No deductible or fees

 

 

60-day money back guarantee

We believe in providing high-quality protection. However, if you are not satisfied up to 60 days after purchase, we will provide a full refund.
60-day money back guarantee
Customer care

Get help when you need it

You have questions. We have answers. Get on-demand access to experts who will help you get the most from your robot.
Click to Contact

File claims, hassle-free

Simply call us at 877-855-8593 to file a claim. We’ll send you postage, so you can send your robot to us hassle-free. You will receive a link to track your robot’s progress. Shipping cost is on us.

 

How to buy the iRobot Protect Plan

We also will send purchase offers via the iRobot Home app’s message center to eligible owners.

Stay tuned for more ways to purchase a plan. We’re always working to improve and build the service.

Protect FAQs

 

What is a Protect plan?

Protect keeps your robot protected after your manufacturer’s warranty expires. Protect plans can be purchased for an eligible product that is still covered under its included manufacturer’s warranty. Protect coverage begins after the one-year limited warranty, and covers until the end of the Protect plan term length selected. See Terms and Conditions for additional details.

 

What are the terms of the Protect plan?

Each eligible product sold at iRobot comes with a limited one-year warranty. Once the manufacturer's warranty expires, the coverage from Protect begins.Plan duration varies based on the term length selected. For additional information, please visit the Terms and Conditions.

 

Which robots are considered applicable for a Protect plan?

Protect plans are available for select robot models and standalone Clean Base® Automatic Dirt Disposal units, still covered under their manufacturer's warranty. Please contact Customer Care at 877-855-8593 for additional information.

 

See all FAQs

Terms & Conditions


1 Coverage exclusions apply. See terms and conditions for details.

iRobot Protect and Protect+ Plans are iRobot services, obligated by Extend, Inc.