When you purchase an iRobot product, you are making an investment in your home. Purchasing directly from iRobot, through our site, our call centre, or through authorised resellers, is the only way to ensure the products you're buying are worthy of your investment.
Simply put, unauthorised resellers lead to unhappy customers. Avoid purchasing from auction sites and other vendors not officially sanctioned through iRobot. Although the product might look like a genuine iRobot product, it will not be covered by the official iRobot warranty and will not be serviced by iRobot. You could potentially be buying a fraudulent or damaged product. In addition, beware of purchasing unauthorised accessories. These may damage your robot and, as a result, neither the accessory nor the robot will be serviced by iRobot.
iRobot invests significant resources to design, manufacture, promote, and protect our products and related intellectual property. iRobot registered trademarks are protected under US and international law, and we reserve the right to bring action against the infringement of legally protected trademarks and products. We regularly monitor the internet, including auction sites, in order to protect our intellectual property rights. Unauthorised reselling, marketing, or auctioning using iRobot copyrighted items is illegal and can result in liability for damages and criminal penalties.
iRobot products are available through many authorised national and regional retailers, online retailers, and independent resellers. Models vary by channel.